Saad Jewellers reviews return and exchange requests for eligible products through customer support. Final handling depends on the product condition, order details, and issue review.

• Contact Saad Jewellers support within 3 days of delivery if an item arrives damaged, incorrect, or incomplete.
• Customers may be asked to share photos or video proof on WhatsApp so the support team can review the issue.
• Approved exchanges or refunds are handled by support according to product condition and order details.